FAQ

No two replacement projects are identical. In order to figure out how much your window or door replacement project will cost, we will need to completely realize your wants and needs. Schedule a no-obligation, in-home consultation and we’ll be able to offer you a free quote the day of your consultation. A Pella^® design specialist will work alongside you to understand your project, select high-quality products and get measurements for your replacements.

In addition to making high-quality products in a variety of styles, we also offer payment and finance options to help make your replacement project a reality.

It’s our mission to make certain that we answer each of your questions about windows and doors from Pella of Victoria. We’ll check in to all the features and options available to you, including material choices and energy-efficient options. To make sure we can cover all of it, we recommend you plan for about two hours for your consultation meeting.

Installations of replacement windows and doors from Pella of Victoria are run by a Pella^® Expert Installer^SM. Under his or her supervision, Pella-certified installers will install your windows or doors for you. They must sit through an in-depth set of training courses to make sure your windows and doors are properly installed and match Pella’s warranty criteria. You can find out more about your no-mess, no-guess installation day here.

Before they can be employed, Pella orders installers to pass a drug test and background check. Our installers are fully backed by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella^® products meet or exceed ENERGY STAR^®-certification in all 50 states and most of Canada. How will this affect you? Not only could you realize a drop in your heating and cooling costs, but you will help protect the environment.

The advantage of Pella^® vinyl windows is that you don’t have to paint them. They are available in a host of colors, so you’ll find a color that goes with your house. We do not advise painting your vinyl products; this will invalidate your warranty.

Pella of Victoria gives you services and support that big-box stores can’t. Our professional staff has proficiency in selling, installing and servicing Pella^® windows and doors. You’ll have a dedicated Pella sales team, including a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” Simply get in touch with our office, your sales representative or your project manager with any questions or concerns you can think of, and we will get to work resolving the issue.

There are a variety of reasons why Victoria-area people choose Pella of Victoria for their replacement window and door needs. Our success is built on customer satisfaction, not stock prices. All of our high-quality windows and doors are crafted with care and serviced by Pella’s expert Direct Sales Network. Unlike other manufacturers who sell only through third-party channels, Pella of Victoria has a dedicated window and entry door showroom. This unique way of doing business gives you a highly personal experience with the assistance of a local Pella^®-certified team. Whether you are searching for the beauty of wood, the strength of fiberglass or the low maintenance of vinyl—Pella of Victoria has a superior-quality, energy-efficient and durable solution.