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FAQ

No two replacement projects are identical. Between glass options, hardware and other features, our windows and doors are very customizable. We'll provide a free quote, so your clients will know how much their window or door replacement will cost. To receive a quote, you can visit our showroom in Victoria or contact us at 250-475-1277. 

 
 
 
 

A Pella® Expert InstallerSM does installations of replacement windows and doors from Pella of Victoria. Under his or her supervision, Pella-certified professionals replace your client's windows and doors for them. These professional installers complete training courses to make sure your client's windows and doors are properly installed and meet Pella's warranty criteria. 

Before they can be hired, Pella orders installers to pass a drug test and background check. Our installers are fully backed by liability and workers compensation insurance. Beyond Pella product warranties, your client's installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and the majority of Canada. How will this affect your clients? Not only could they see a decrease in heating and cooling costs, but they'll help reduce environmental impact. 

The benefit of Pella® vinyl windows is that your clients won’t have to paint them. They come in a host of colors, so your clients will find a color that goes with their house. We don't recommend painting vinyl products; this will terminate your warranty.

Pella of Victoria gives services and support that bigger stores can’t. Our professional staff has proficiency in selling, installing and servicing Pella® windows and doors. Your clients will have a dedicated Pella sales team, including a project manager, local service technicians and quality installers. We normally use the term “single-source accountability.” Simply call our office, sales representative or project manager with any questions or concerns. We'll get to work resolving the issue.

There are a variety of reasons why Victoria-area homeowners go with Pella of Victoria for their replacement window and door needs. Our success relies on customer satisfaction, not stock prices. All our high-quality windows and doors are crafted with care and serviced by Pella’s expert Direct Sales Network. Unlike other companies who sell only through third-party channels, Pella of Victoria has a dedicated window and entry door showroom. This unique way of doing business gives your clients with a highly personal experience with the assistance of a local Pella®-certified team. Whether your clients are searching for the beauty of wood, the strength of fiberglass or the low maintenance of vinyl—Pella of Victoria has a superior-quality, energy-efficient and reliable solution.